Using a USB 3.0 cable, connect the WD My Passport drive to your computer.At first, turn on your Windows computer.Take out the WD My Passport drive from the box.Check all the components present in it.Thanks in advance for taking the time to offer your input.Getting started with WD My Passport: Unboxing: Is there anybody reading this that can offer help? Now in looking at this WD community, I can’t find any help re: the easystore series of external drives. I never set up a user name or password for windows security, but inspite of that, I tried using the user name (admin), password (admin) that my router suggests I use for accessing the router. One of the problems I have when trying to get the Surface to see the drive, is I get a Windows Security message pop up, asking for a user name and password. I also have read the router instructions and have not had any luck that way either. I’ve both read and watched videos on instructional setups on how to set up a Network external drive with a USB connecting to your router. I have tried following several different approaches in getting the drive set up properly. In spite of My Surface Pro 3 computer not being able to see the external drive, I HAVE been able to copy and paste files and photos from the Surface Pro 3 to the easystore Hard drive via my Dell laptop. Both computers are using Win 10 64 bit operating system. My other computer on my network (Surface Pro 3) is unable to see the drive. My router has a USB 3.0 port, and my laptop can see the drive and copy files to it.

In researching how to set it up, I’ve found it to be much more difficult than I expected.

I purchased a 12 TB easystore external drive thinking it’d be great to use as an external network drive.

Wd easystore software download